playerborn

Privacy Policy

Last Updated: May 26, 2026

1. Introduction

Playerborn ("Playerborn," "we," "us," or "our") is operated by Playerborn LLC, a California limited liability company. This Privacy Policy explains how we collect, use, share, and protect information in connection with our youth sports coaching feedback platform and related websites, applications, and services (collectively, the "Services").

Playerborn is provided primarily to and through youth sports organizations, clubs, and academies ("Clubs"). Clubs and their coaches use the Services to capture coaching feedback and deliver player development information to players and their parents or guardians.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

2. Our Relationship With Clubs

Most information about players is provided to us by Clubs. In these cases, the Club directs how that information is used within the Services, and the Club is responsible for having the legal right and any necessary consents (including parental consent where required) to provide player information to us. We process player information on the Club's behalf to provide the Services. Where required by law, we act as a service provider or processor to the Club with respect to player information.

3. Information We Collect

  1. Information Clubs and coaches provide about their accounts. Names, email addresses, passwords (stored in encrypted form), phone numbers, Club affiliation and role, and similar account details.
  2. Information Clubs provide about players. Player name, age or age group, team, position, jersey number, and similar roster details. For players who are old enough to access their own feedback, an email address and password to enable login. All player information is supplied to us by the Club, not collected directly from the player.
  3. Coaching feedback content. Audio recordings of coach voice memos and dictation, transcriptions of those recordings, coach observations, and the structured development summaries we generate from them.
  4. Payment-related information. When Clubs or instructors use paid features, payments are processed by Stripe. We do not collect or store full payment card numbers. We may store limited payment-related identifiers (such as a Stripe account or customer identifier and payout status) needed to operate the feature.
  5. Information collected automatically. Device and usage information such as IP address, browser type, device identifiers, pages viewed, and actions taken in the Services, collected through cookies and similar technologies (see Section 8).
  6. YouTube API data. Publicly available information about videos that we retrieve through the YouTube API Services to suggest training and drill videos (see Section 6).

4. How We Use Information

We use the information we collect to: provide, operate, and maintain the Services; transcribe coach voice memos and generate development feedback and summaries; attribute feedback to individual players; suggest relevant training and drill videos; deliver feedback and summaries to players and parents by email; process payments and instructor payouts; communicate with users about the Services; monitor, secure, debug, and improve the Services; and comply with legal obligations.

5. Artificial Intelligence Processing

Playerborn uses third-party artificial intelligence services to transcribe coach audio and to generate written development feedback. Coach audio and related text may be processed by OpenAI (transcription), and by Anthropic and Google (text generation), acting as our service providers. These providers process the information to perform the requested task and under terms intended to protect the information. Coaches review generated feedback before it is delivered.

6. YouTube API Services

Playerborn uses YouTube API Services. By using the Services, you are also agreeing to be bound by the YouTube Terms of Service, available at https://www.youtube.com/t/terms. Information handled by Google in connection with these services is subject to the Google Privacy Policy, available at https://policies.google.com/privacy (also at http://www.google.com/policies/privacy).

What YouTube data we access and use. We use the YouTube API Services to search for and retrieve publicly available information about videos — such as video titles, video identifiers, thumbnails, durations, view counts, and publish dates — in order to suggest training and drill videos relevant to a player's development. We store this public video information so we can display and re-use drill suggestions within the Services.

What we do not access. We do not access, collect, or store any information from your personal YouTube or Google account, and we do not require you to sign in to YouTube or Google to use Playerborn. We do not share player or Club information with the YouTube API Services.

You may review the data the Google/YouTube services may access, and revoke our access to YouTube API Services, through the Google security settings page at https://security.google.com/settings/security/permissions.

7. How We Share Information

We do not sell personal information. We share information only as follows:

  • Service providers (subprocessors). We use trusted providers to operate the Services, including Supabase (hosting and database), OpenAI, Anthropic, and Google (AI processing), Resend (email delivery), Stripe (payment processing), and Lovable (application analytics and error monitoring). These providers may access information only to perform services for us.
  • Clubs, coaches, players, and parents. Information flows within the Services as designed — for example, coach feedback about a player is delivered to that player and their parents, and Club administrators may access information for players in their Club.
  • Legal and safety. We may disclose information to comply with law, enforce our terms, or protect the rights, safety, and property of Playerborn, our users, or others.
  • Business transfers. If Playerborn is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

8. Cookies and Device Storage

The Services place, access, and read cookies and similar technologies (including local storage and authentication tokens) on your device or browser. We use these to keep you signed in, remember preferences, operate the Services, and collect analytics and error information through Lovable. You can control cookies through your browser settings, though some features may not function without them.

9. Children's Privacy

Playerborn is designed for use by youth sports Clubs, and the Services involve information about minors, including minors under 13.

We do not knowingly collect personal information directly from children. Player information is provided to us by Clubs.

For players under 13, we do not create a player login or provide the player with direct access to the Services. Instead, only the player's parent or guardian holds an account and receives the player's feedback and summaries. Clubs are responsible for providing notice to, and obtaining verifiable consent from, the parents or guardians of players under 13 before providing that player's information to us, consistent with the Children's Online Privacy Protection Act (COPPA).

For players 13 and older who are given their own login, the Club remains responsible for the authority and consents needed to provide the player's information and to allow the player to access the Services.

Parents and guardians may review their child's information, request corrections, and request deletion, and may refuse to permit further collection or use of their child's information, by contacting their Club or by contacting us at admin@playerborn.com. If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will delete it.

10. Data Retention

We retain information for as long as needed to provide the Services and for legitimate business or legal purposes. When a Club or account is closed, we delete or de-identify associated information within a reasonable period, except where retention is required by law. Clubs and parents may request deletion of player information as described above.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information, including encryption of credentials and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to request a copy of it. To exercise these rights, contact us at admin@playerborn.com or contact your Club.

California Residents (CCPA/CPRA). California residents have the right to know what personal information we collect, use, and share; to request access to and deletion of their personal information; to correct inaccurate personal information; and not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact admin@playerborn.com. We will verify your request before responding.

13. Email Communications

We send transactional and service emails (such as player feedback and summaries) as part of the Services. You can opt out of non-essential communications by following the unsubscribe instructions in those emails or by contacting us.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date, and material changes will be communicated as appropriate.

15. Contact Us

Playerborn LLC
1106 2nd St, Ste 103 #702
Encinitas, CA 92024
Email: admin@playerborn.com